Q&A / basic services and security system information

SECOM charges Monthly Fee to customers, it is to enhance smart features to imporve our services, it is to be used for Cloud Server, Mobile App and so on.
    Services that provided with Monthly Fee
  • 24/7 Professional Monitoring
  • Cloud Storage for Video Clips Recording
  • Realtime Notification / Email
  • Web Portal / Mobile App
  • Smart Business Report
  • Smart Features (Multi-Site Management / Multi-User Management)
  • Customer Support (requested on-site maintenance is chargeable)
We will calculate the first monthly fee by the number of the days on first month.
The monthly fee of the last month will be charge full of amount. Customers need to inform SECOM at least 30 days prior to the day of cancellation.
  • Devices Fee & Installation Fee: Devices Fee and Installation Fee need to be paid at least 3 days before installation day.
  • Monthly Fee: You will pay the monthly fee on 1 month advance. The invoice will be issued monthly basis.
The Monthly Fee starts from THB 399. SECOM Smart Security, the intelligent security solution, allows you to customize the package by adding more devices & services according to your own business size, type and needs, to empower your business more effective and protected.